Privacy Policy

This privacy policy governs and describes how MP Creations LTD (“We”, “Us”, “Our”, “Ourselves”, “The Company” or “MP Creations” ) collect, use and disclose of personal information that we obtain from:

https://mpcreations.co.uk and all its subdomains https://clients.mpcreations.co.uk
Subscription forms through which users subscribe to our newsletters or promotional offers
Contact forms through which users contact us
Comment forms through which users comment on blog posts
Surveys and polls through which users share their input

In this policy we explain:

What types of personal information we collect and how it is used
How we collect your personal information
How we use your personal information
How long we retain your personal information
How we protect your personal information
Sharing of your personal information
What rights you have regarding your personal information.
Children’s’ Privacy
Updates to our Privacy Policy
Contact Us

1. Personal information we collect

Information that you provide when you fill out forms on our website such as your first name, last name, email address, and telephone number.
Information that your browser sends, such as your computer’s IP(Internet Protocol) address, browser type, browser version, the pages of our website you visit, the time and date of your visit as well as the time spent on these pages.
Copies of correspondence through social networks, including Twitter username, Facebook username, Instagram username, if you contact us through these platforms.
Copies of correspondence through platforms such as [platform name], including username and email.
Response to surveys we might ask you to complete through our website or through platforms such as Twitter and Facebook.

2. How we collect your personal information

When you complete forms on our website, such as comment forms, contact forms, or newsletter subscribe forms.
When you fill out surveys that we asks you to complete for research purposes. These surveys can either be through our website, or, through platforms such as Twitter (Twitter poll) and Facebook (Facebook surveys).
When you open a ticket through our [third-party ticket system] ([url]) and ask for product or service support.
When you contact us through channels other than our website or social networks, such as email.

3. How we use your personal information

We use the information you provide to us to communicate with you, respond to inquiries, deliver content on our website, provide after sale support, and to improve our website and the products and services we sell.

Here are some example of how we use the information collected from specific sources on our website or in our products:

Registration:

Information collected through registration forms on our website, such as your chosen username and email address are used to create your user profile. You can edit or delete your personal information at anytime (except username, which can only be modified by website admins).

Subscribe forms:

Information collected through subscribe forms is used to send you newsletters with information about our products, promotional offers relating to our products and news about our company. This information is also used to notify you about changes to our website, products, services, and to notify you of updates to our privacy policy and terms of use.

Google Analytics:

Information collected through Google Analytics about your computer’s IP(Internet Protocol) address, browser type, browser version, the pages of our website you visit, the time and date of your visit as well as the time spent on these pages, is used to assemble statistics regarding the use of our website, products and services.

Correspondence:

Information collected through correspondence is used to improve how we respond to our customers, fix and/or improve our products and services.

4. How long we retain your personal information

Unless otherwise stated, we retain your personal information based on the following criteria:

For as long as we have reasonable business needs, such as managing our business relationship with you.
For as long as we sell products and/or services.

Note: you can request that we delete your information at any time, as described in Section 7.

5. How we protect your personal information

We take the appropriate and maintain reasonable, commercially acceptable security measures and practices to protect any personal information that you submit to us from unauthorized access, destruction, use, modification or disclosure. Keep in mind, however, that no security measures are perfect and the submission of your personal information through forms on our websites, through forms in our products, through polls or surveys is submitted at your own risk.

Keeping your information secure on your end

You must also ensure that you keep your personal information safe, in particular, in relation to passwords used to access or update your personal information. You are responsible for keeping this password or access confidential and not share this with anyone.

7. What rights you have regarding your personal information

The right to be informed about how we collect and use your personal information.
The right to access and correct your personal information.
The right to withdraw consent on which processing your personal information is based.
The right to have your personal information erased (the right to be forgotten).
The right to be informed about how we collect and use your personal information.
The right to move, copy or transfer your personal information (the right to data portability).

If you want to review or correct your personal information please login to the appropriate website or service and visit your account profile or contact us directly through the email listed at the end of this privacy policy.

8. Children’s’ Privacy

Our website, products and services are intended for individuals aged 18 or above. Our website, products or services are not intended for children (anyone under the age of 13). We do not knowingly collect personal information from children under the age of 13. If you are 13 years of age, do not provide any information on our website, products or services. If we believe we have collect personal information from anyone under the age of 13, their information will be deleted.

9. Updates to Privacy Policy

We reserve the right to update or modify our Privacy Policy at any time, and therefore, you should check this Privacy Policy periodically when visiting our website. If we make material changes to our Privacy Policy that relates to how we treat your personal information, we will notify you by email or place a notice on our website. Your continued use of our website, products or services indicates your acceptance of our Privacy Policy.

10. Contact Us

If you have any questions or concerns relating to this Privacy Policy, please contact us.

MP Creations LTD
email: info@mpcreations.co.uk
Telephone: +44 7545 125799

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