Terms & Conditions

Definition Of Terms


References to “We”, “Us”, “Our”, “Ourselves”, “The Company”, “MP Creations” refers to the service provider, MP Creations. References to “You”, “Your”, “The Customer”, “The Client” refers to the party or parties entering in to this agreement with MP Creations. These terms and conditions are subject to change without notice.

Our Service


MP Creations Ltd will provide the products and services as agreed in the most recent dated quote or project document. Services will begin when written confirmation has been given by the client and the requisite deposit has been received. The requirement of a deposit is detailed below under ‘Payment Terms’.

We reserve the right to submit an amended quote or project document, should the client’s requirements change from the date in which our initial quote was issued.

Content


The client must be the legal copyright holder of all content provided. You confirm that any material, content, intellectual property, idea or brand that you request us to work with is the property of the client and you have full rights to it. MP Creations will not be held responsible for the infringement or any copyright, intellectual property or fraudulent activity performed as a result of services we have provided. It is the client’s responsibility to ensure ownership and legality of any content, idea or concept we are asked to develop. Please note We reserve the right to refuse to work with any content we deem to be inappropriate.

Copyrights


Copyright of any web templates, photography, scripting and graphics will remain the property of MP Creations unless supplied by the client.

Website Traffic


MP Creations does not take responsibility for, or guarantee, the amount of visits the created online content will receive. Furthermore, MP creations cannot control who can view the online content, what viewers do with the content, nor can MP Creations control any subsequent contact or enquiries arising from such views.

Spamming


Our websites and web hosting must not be used for sending bulk, unsolicited emails. Under UK Law you cannot send unsolicited emails to private email addresses. You must not use a third party to send unsolicited emails, using our service or their own. You must not use your website to collect addresses for spamming. If it is reported to ourselves, or to a 3rd party anti-spam service, that you have used our service or that of a third party to send such emails, your account may be terminated, without notice.

Linking To Us


Out of courtesy MP Creations request that a link to our website is present on the content or website we create for you. In return, and at our absolute discretion, we may link from our website to yours. MP Creations reserves the right to reference websites, designs and any graphics we have created for you as part of the project in the form of, inclusive of but not limited to, portfolios and case studies.

Responsibility for Links


MP Creations is not liable for any content found on external websites, or that of our other clients.

Relationship


MP Creations is an independent service provider. The agreement between us and you does not create any employer/employee, partnership, or joint venture relationship with the client.

Publication


Any content placed on a web server is said to be “Published”, and while the web address may not be public knowledge, the server will be accessible to the public worldwide. MP Creations may place items related to your project on a web server in order to facilitate its development. When a site is launched, and its location publicly listed on search engines and other websites, it is accepted that any member of the public has access to it. It is entirely your responsibility to clearly mark any content which is not to be publicly available. MP Creations will endeavor to password protect any content which is not to be publically available during the development process and/or the launch.

Use of your Information


Any information or content you provide MP Creations with shall be handled responsibly and securely and shall only be used for the purposes of completing the work as outlined within the contract between MP Creations and you.

Payment Terms


MP Creations will provide the products and services as agreed in the most recent dated quote or project document. Services will begin when written or verbal confirmation has been given by the client and the requisite deposit has been received. MP Creations require a third of the quote issued upon you to be paid as a deposit in order for work to begin on the project.

The amount of deposit required will vary between projects and will form part of our formal quotation as detailed in the contract between us and you.

The project quote issued by MP Creations to you includes an allowance of no more than 2 hours for minor reworks. Any re-works are to be advised of within 30 days of invoicing on completion of the project.

Any re-works advised of after 30 days of invoicing on completion shall be charged for additionally and a separate quote will be issued to you from MP Creations.

Any re-works notified of within 30 days of invoicing upon completion, which exceed the 2 hours’ allowance, shall be charged for additionally and a separate quote will be issued to you from MP Creations.

Fees for web design projects are invoiced upon completion. For websites, completion is deemed to have been reached once the website and content has been launched. In relation to graphics, completion is deemed to have been reached once the finalised graphic file has been sent to yourself.

The remaining balance for the project is to be paid 30 days upon receipt of our invoice on completion. Payment is not subject to VAT.

We reserve the right to submit an amended quote or project document, should the client’s requirements change from the date in which our initial quote was issued.

Late Payment


MP Creations reserves the right to apply interest of 10% every 14 days on late invoices. This is referred to as a ‘late payment fee’.

In the unlikely and unfortunate event of a debt collection agency becoming involved, the client will be liable for any additional costs incurred.

MP Creations reserve the right to disable or completely terminate hosting and/or domain services due to non-payment of invoices as we see fit.

Cancellation Of Services


By accepting an estimate and/or service plan you enter into a contract bound by these terms and conditions. If you withdraw the order after confirming your acceptance you will be liable to the costs of service to date.